This is Psychological Safety

  • Freedom to share thoughts.
  • Expressing concerns.
  • Allocating tasks and coaching when needed.
  • A space where people feel a sense of ease and support.
  • Taking measured risks after considering possible scenarios.
  • Everything is considered.

This is NOT Psychological Safety

  • Saying everything you want.
  • Letting your emotions go as you please.
  • Leadership taking a Laissez-faire approach.
  • A space free of any discomfort.
  • Taking risks and hoping for the best.
  • Everything is tolerated.
Top tips for creating a Psychologically Safe Environment
Why is Psychological Safety Important?

When dealing with high emotions

3 things TO do:

  1. Ensure your safety
  2. Try to banish the emotion
  3. Consider the other person’s perspective

3 things to NOT do:

  1. Don’t get caught up in the moment
  2. Don’t one-up the person
  3. Don’t patronise

Don’t deal with content until you deal with emotion.